DESCRIPTION

This learning situation is one of two related but independent learning situations pertaining to using the telephone. The general goal of both learning situations is to help adult learners deal with the wide variety of real-life situations that involve communication by telephone, such as making or cancelling an appointment, making a dinner reservation, ordering a pizza, advising your child?s school of his/her absence, receiving or leaving a message, reporting an emergency, obtaining specific information (e.g. opening and closing hours of a store), etc. ? the list is endless. Despite the proliferation of modern communication technologies, the telephone remains one of the most widely used means of communicating in today?s society, particularly over short distances. Communicating effectively on the telephone depends especially on the development of good listening and pronunciation skills, due to the absence of visual cues, and is therefore particularly challenging for learners whose native language is not English.


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INTENTION PÉDAGOGIQUE

The specific goal of the present learning situation is to enhance learners’ language experiences of communicating by telephone by engaging them in activities that involve receiving and leaving voicemail messages.

Utilisation

Adult learners whose English language skills are at a very basic level

Particularité

Entre 3 h et 9 h / Travail individuel / Travail d'équipe

INTÉGRATION DES TIC

Communiquer

CLIENTÈLE PARTICULIÈRE

Immigrantes